Be A Happy Lawyer® programme

By confirming your place and completing payment for the Be A Happy Lawyer® programme, you agree to the following terms and conditions. Please read them carefully before making payment.  

1. Definitions 

1.1 “Arrisan” means Arrisan Ltd, a company incorporated in England and Wales with company registration number 14200341 whose registered offices are located at Mansion House, Manchester Road, Altrincham, Cheshire, England, WA14 4RW.  

1.2 “Programme” means the Be A Happy Lawyer® programme as described on the Arrisan website and in the applicable brochure at the time of registration.  

1.3 “Intellectual Property Rights” means all intellectual property rights of any kind anywhere in the world, whether registered or unregistered, including copyright, trademarks, design rights, patents, database rights, trade secrets and related rights.  

1.4 “Content” means any text, materials, images, videos, audio content, assessments, tools, frameworks, templates, workbooks, software, digital materials or other Arrisan materials shared with you during the Programme or as an alumnus of the Programme. 

2. Confidentiality and professional obligations  

2.1 Professional obligations: You agree not to disclose information that would breach any confidentiality or other obligations you owe to the organisation where you work, to clients, to the SRA, your Bar or any other regulator, or to any other person.  

2.2 Content confidentiality: Trust, confidentiality and safety are fundamental to the Programme. You agree to do all you reasonably can to uphold them. You acknowledge that, due to the nature of the Programme, information disclosed to you during the Programme is confidential, including Content (see clause 4). This does not apply to information that you already knew prior to disclosure, that becomes public through no fault of your own, or that was lawfully provided to you by a third party.  

2.3 Cohort confidentiality: You agree to keep confidential and not disclose the identity of other participants on the Programme, nor disclose information from which their identity could reasonably be inferred. You also agree not to disclose information relating to other participants’ firms, clients or contacts.  

2.4 Session confidentiality: You agree to join sessions from a private environment where the session cannot be overheard by others. You agree to keep what is disclosed during sessions confidential and not to disclose such information to non-participants or on any social media platform. You further agree not to take or share screenshots or record the sessions in any form.  

2.5 Exceptions: For the avoidance of doubt, nothing in this clause prevents you from fulfilling any legal or regulatory obligation to which you are subject. Likewise, nothing in this clause prevents Arrisan from fulfilling any legal or regulatory obligation to which it or its staff are subject, from sharing information or from taking appropriate action where there is a material risk that someone may be at risk of serious harm.  

3. Intellectual Property  

3.1 All Intellectual Property Rights in the Programme and the Content are owned by Arrisan or its licensors. 

3.2 Arrisan reserves all rights in the Content worldwide, whether registered or unregistered. 

3.3 Subject to your compliance with these terms, Arrisan grants you a personal, non-exclusive, non-transferable, revocable licence to use the Content solely for your own learning and development.  

3.4 You may not copy, reproduce, distribute, publish, share, modify, create derivative works from, or use the Content for commercial, organisational or training purposes without prior written permission from Arrisan.  

3.5 Arrisan may revoke the licence if you breach these terms.  

3.6 Nothing in this Agreement grants you ownership of any Intellectual Property rights in the Content.  

4. Programme delivery and changes 

4.1 Arrisan reserves the right to make changes to the Programme content, facilitators, structure, dates, delivery platform or format. 

4.2 Any such changes will not materially reduce the overall quality or value of the Programme. 

4.3 Where reasonably practicable, Arrisan will provide notice of any material changes in advance. 

5. Optional individual coaching  

5.1 This section applies to participants who have selected the Coaching Plan, which includes six hours of individual coaching as part of the Programme. 

5.2 The six hours of individual coaching must be used no later than six months after the final session of the Programme. Any unused sessions cannot be carried forward or refunded. 

5.3 You agree to liaise directly with your allocated coach to arrange individual sessions at mutually convenient times. 

5.4 If you cancel an individual coaching session with less than five calendar days’ notice, or fail to attend a scheduled session, the session will count towards your allocated coaching hours. 

5.5 Your coach will keep the content of individual coaching sessions confidential. The exceptions to this are such disclosure as is reasonable to share with Arrisan or other professionals for the purpose of seeking advice, coaching supervision, or for insurance (on an anonymous basis as far as practicable), or where there is a legal or professional obligation to disclose, including where the coach believes that someone may be at risk of harm.  

5.6 Additional coaching sessions beyond the six hours included in the Coaching Plan may be arranged through Arrisan, at a rate of £500 per hour (plus any applicable VAT or any other applicable taxes), payable in advance. 

6. Payment terms 

6.1 Payments must be made using a valid credit or debit card via our online payment provider. We may also accept other payment methods made available at checkout (such as digital wallets). All payments are subject to authorisation by the relevant payment provider and card issuer. 

6.2 A £100 deposit is required at registration to secure your place. The deposit will be deducted from the total Programme fee. 

6.3 The deposit is non-refundable, except in the event that Arrisan does not offer you a place on the Programme or the Programme does not run. In such circumstances, the deposit will be refunded in full.  

6.4 The remaining Programme fee must be paid in accordance with the payment option selected (either full payment or agreed instalments).  

6.5 Once full payment (or the first instalment, where applicable) has been made, Programme fees are non-refundable, except where the Programme does not run.  

6.6 If Arrisan cancels the Programme before it begins and does not offer an alternative date acceptable to you, all sums paid, including the deposit, will be refunded in full.   

6.7 Failure to make payments when due may result in suspension or withdrawal of access to the Programme sessions and Content. 

6.8 Your statutory rights are not affected. 

7. Consumer cancellation rights 

7.1 You have 14 days from the date of registration to change your mind and cancel your place on the Programme. 

7.2 We will not provide any sessions during the 14-day cancellation period unless you request for us to do so. We are under no obligation to accept your request. 

7.3 If you request for us to start providing sessions during the 14-day cancellation period and we agree to do so, this will impact your cancellation rights as follows: 

a. you lose your right to cancel once the sessions are fully performed and will not be entitled to a refund even if the cancellation period has not expired; and 

b. if the sessions have not been fully performed, you will be required to pay for the sessions we provided up to the time that you told us that you want to cancel. 

7.4 To cancel your order, please email us at rise@arrisan.com. To help us process your cancellation more quickly, please include your registration details in the email you send to us. 

7.5 We will provide you with a refund as soon as possible and no later than 14 days after the day on which you told us that you want to cancel. If sessions have been provided during the cancellation period at your request, we will make deductions from any refund due to you as explained in clause 7.3 above. 

7.6 We will issue your refund to the same payment method you used when you placed your order. 

8. Sponsorship by your employer 

8.1 Where your participation is funded or part-funded by your employer or another third party, these terms remain binding on you.  

8.2 You remain personally responsible for complying with all Programme commitments, confidentiality obligations and behavioural standards set out in these terms.  

8.3 Any separate agreement between you and any third-party funding you on the Programme regarding repayment of fees does not affect Arrisan’s rights under this Agreement. 

9. Participant citizenship 

9.1 The Programme is built on safety, professionalism and respect. Arrisan reserves the right to suspend or remove any participant whose behaviour has a negative effect. 

9.2 This includes but is not limited to: breaches of confidentiality; aggressive, bullying, disruptive or discriminatory conduct; or unethical behaviour.  

9.3 Where removal occurs due to breach of these terms, no refund of fees (including the deposit) will be provided.  

10. Liability  

10.1 The Programme provides training, group coaching and individual coaching, and does not constitute advice, legal advice, medical advice, therapy, counselling or any other form of regulated professional services.  

10.2 You remain responsible for decisions and actions taken as a result of participating.  

10.3 Arrisan makes no guarantees, representations, or warranties of any kind or nature, express or implied, with respect to the Programme. Arrisan shall not be liable to you for any indirect, consequential, or special loss or damages. 

10.4 Arrisan's entire liability under this Agreement, and your exclusive remedy, shall be limited to the total fees you paid to Arrisan under this Agreement. 

10.5 Nothing in this Agreement excludes or limits liability for death or personal injury caused by negligence; fraud or fraudulent misrepresentation; or any liability that cannot be lawfully excluded.  

11. Force Majeure 

Arrisan shall not be liable for any delay or failure to perform obligations due to events beyond reasonable control, including illness, technical failures, internet outages, governmental restrictions or other unforeseeable circumstances. Arrisan will use reasonable endeavours to minimise disruption and offer arrangements where appropriate.  

12. Data protection 

Arrisan will process your personal data in accordance with applicable data protection laws and Arrisan’s Privacy Policy from time to time, available on its website.  

13. Severability 

If any provision of this Agreement is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.  

14. Governing law, jurisdiction and disputes 

14.1 If you have a complaint, please contact rise@arrisan.com and we will seek to resolve the matter promptly.  

14.2 If a dispute cannot be resolved using our complaint handling procedure or you are unhappy with the outcome, you may want to use alternative dispute resolution (ADR). ADR is a process for resolving disputes between you and us that does not involve going to court.  

14.3 This Agreement is governed by the laws of England and Wales. 

14.4 Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales. 

15. Entire Agreement 

This Agreement constitutes the entire Agreement between you and Arrisan and supersedes all prior discussions or arrangements relating to the Programme.  

By completing payment, you confirm that you have read and agree to the terms and conditions above.