Website Terms Of Use

1. About our terms

1.1 These terms and conditions of use (Terms) explain how you may use this website (www.arrisan.com) and any of its content (Site). These Terms apply between Arrisan Ltd trading as “Arrisan” (Arrisan, we, us or our) and you, the person accessing or using the Site (you or your). 

1.2 You should read these Terms carefully before using the Site. By using the Site or otherwise indicating your consent, you agree to be bound by these Terms. If you do not agree with any of these Terms, you should stop using the Site immediately. 

1.3 If you order any products, goods, services or digital content from the Site or if you buy a membership to access restricted parts of the Site, separate terms and conditions will apply as set out at Annex A of these Terms.

1.4 If you would like these Terms in another format (for example audio, large print or braille) please contact us here. 

2. About us

2.1 We are Arrisan Ltd, a company incorporated in England and Wales with company registration number 14200341 whose registered offices are located at Mansion House, Manchester Road, Altrincham, Cheshire, England, WA14 4RW. 

2.2 We are a business providing training, coaching, mentoring, executive reviews, and consultancy services. 

2.3 If you have any questions about the Site, please contact us by: 

2.3.1 contacting us here 

2.3.2 sending an email to rise@arrisan.com

3. Using the site

3.1 By using or accessing the Site or any of the services provided in connection with our business (the Services) you confirm your agreement to be legally bound by the Terms. 

3.2 You agree that you are solely responsible for all costs and expenses you may incur in relation to your use of the Site. 

3.3 We make no promise that the Site is appropriate or available for use in locations outside of the UK. If you choose to access the Site from locations outside the UK, you acknowledge you do so at your own initiative and are responsible for compliance with local laws where they apply. 

3.4 As a condition of your use of the Site, you agree not to: 

3.4.1 misuse or attack our Site by knowingly introducing viruses, trojans, worms, logic bombs or any other material which is malicious or technologically harmful (such as by way of a denial-of-service attack); 

3.4.2 attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site; 

3.4.3 sub-licence, assign, share, sell, lease, grant a security interest in or otherwise transfer your right to use the Site; 

3.4.4 use our services if you are not able to form legally binding contracts (for example you are under 18), or are temporarily or indefinitely suspended from using the Services; or 

3.4.5 by any means remove (eg by photographing, snipping, extracting, scraping, data mining, downloading) or otherwise transmit, publish, upload, display or offer for sale any part of the Site. 

3.5 We may prevent or suspend your access to the Site or any part of the Site at our sole discretion at any time and for any reason or none without notice including if you do not comply with these Terms or any applicable law. 

4. The Services and Users of the Services

4.1 The Services are only available to business and organisational entities and individuals over the age of 18 years (together “Users”). In particular, Users of our Services include: 

  • guests and other consumers perusing the Services or the Site free of charge (Website Visitors); and 

  • Website Visitors who have signed up to membership of Arrisan’s free mailing list (Members Zone Members) who may have limited access to a restricted access of the Site from time to time; and 

  • Website Visitors who have paid for access to a restricted access part the Site or businesses, organisations or individuals who have otherwise paid for or attended one of our courses such as Be A Happy Lawyer® (Paying Members).  

4.1.1 Paying Members: Paying Members agree to pay any membership fee or subscription for the Services which may change from time to time in accordance with the terms and conditions of membership (Paying Membership Terms and Conditions, as set out in Annex A). We reserve the right to modify the Paying Membership Terms and Conditions or cancel any unpaid memberships at our discretion and at any time. To the extent there is a conflict between these Terms and the Paying Membership Terms and Conditions the former will prevail.  

5. Registration and password security

5.1 Use of the Site may require registration, particularly in order to access restricted areas of the Site.  

5.2 We are not obliged to permit anyone to register with the Site and we may refuse, terminate or suspend registration to anyone at any time at our absolute sole discretion and without notification. 

5.3 You are responsible for making sure that your password and any other account details are kept secure, are backed up and remain confidential. 

5.4 Usernames and passwords remain the property of Arrisan, and we reserve the right to alter or change them from time to time at our absolute sole discretion. 

5.5 If we have reason to believe there has been or is likely to be a breach of security or misuse of the Site through your account or the use of your password, we may notify you and require you to change your password, or we may suspend or terminate your account. 

5.6 Any personal data you provide to us as part of the registration process will be processed in accordance with our Privacy Policy available here.

5.7 You agree to notify us immediately if you believe another party has had access to your login details. 

6. Infringing content 

6.1 We will use reasonable efforts to: 

6.1.1 delete accounts which are being used in an inappropriate manner or in breach of these Terms; and 

6.1.2 identify and remove any content that is inappropriate, defamatory, infringes intellectual property rights or is otherwise in breach of our Terms when we are notified, but we cannot be responsible if you have failed to provide us with the relevant information.  

6.2 If you believe that any content which is distributed or published by the Site is inappropriate, defamatory or infringing on intellectual property rights, you should contact us immediately using the contact details above. 

6.3 Unless otherwise stated any views expressed on the Site or streamed on the Site by individuals or third parties are not the views held by Arrisan. 

7. Your privacy and personal data

Your privacy and personal data are important to us. Any personal data that you provide to us will be dealt with in line with our Privacy Policy, which explains what personal data we collect from you, how and why we collect, store, use and share such data, your rights in relation to your personal data and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal data. 

8. Ownership, use and intellectual property rights 

8.1 The intellectual property rights in the Site and in any text, images, video, audio or other multimedia content, software or other information or material submitted to or accessible from the Site (Content) are owned by us and our licensors.  

8.2 We and our licensors reserve all our intellectual property rights (including, but not limited to, all copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind) whether registered or unregistered anywhere in the world. This means, for example, that we remain owners of them and are free to use them as we see fit. 

8.3 Nothing in these Terms grants you any legal rights in the Site or the Content other than as necessary for you to access it. You agree not to adjust, try to circumvent or delete any notices contained on the Site or the Content (including any intellectual property notices) and in particular, in any digital rights or other security technology embedded or contained within the Site or the Content. 

8.4 Trade marks: “ARRISAN”, the Arrisan “A” logo, “Response ABLE”, “Be A Happy Lawyer” and “Slippery Slope” are our trade marks which we own. Other trade marks and trade names may also be used on the Site or in the Content. Use by you of any trade marks on the Site or in the Content is strictly prohibited unless you have our prior written permission. 

8.5 Strictly on the basis of you complying with these Terms we grant you a non-exclusive, revocable licence to use the Site and Content for personal, non-commercial, purposes (the Licence). You are not permitted to sublicence the Licence or use the Licence for commercial purposes (including but not limited to commercial, organisational, business and training purposes whether or not you are paid in connection with their use) unless expressly agreed by us in writing. The Licence can be unilaterally revoked by us at any time and for any reason. From time to time, we may vary the terms of the Licence which may include us charging a fee for the future use of the Licence.  

9. Submitting information to the site 

9.1 While we try to make sure that the Site is secure, we do not actively monitor or check whether information supplied to us through the Site is confidential, commercially sensitive or valuable. 

9.2 Other than any personal data which will be dealt with in accordance with our Privacy Policy, we do not guarantee that information supplied to us through the Site will be kept confidential and we may use it on an unrestricted and free-of-charge basis as we reasonably see fit. 

9.3 By posting content to any part of the Site you grant and represent and warrant that you have the right to grant to us, an irrevocable, non-exclusive, perpetual, non-exclusive, transferable, royalty free world-wide licence. You warrant and indemnify us that you will be fully liable for any intellectual property infringement claim/s made against us in relation to such content you provide to us including any legal costs we may incur as a result. 

9.4 We welcome feedback from our Users in respect of our Site and our Services - it helps us improve. Any feedback we receive from Users is entirely voluntary and we will be free to use the same in any way we see fit, including for marketing purposes, and without any obligation or compensation to you.  

10. Accuracy of information and availability of the site  

10.1 We try to make sure that the Site is accurate, up-to-date and free from bugs, but we cannot promise that it will be. Furthermore, we cannot promise that the Site will be fit or suitable for any purpose. Any reliance that you may place on the information on the Site is at your own risk. 

10.2 We may amend, suspend or terminate access or operation of the Site or any part of the Site at any time as we see fit. 

10.3 Any Content is provided for your general information purposes only and to inform you about us and the Services, news, features and other websites that may be of interest, but has not been tailored to your specific requirements or circumstances. It does not constitute technical, financial, career, counselling, health or legal advice or any other type of advice and should not be relied on for any purposes. You should always use your own independent judgment when using our Site and its Content. 

10.4 While we try to make sure that the Site is available for your use, we do not promise that the Site will be available at all times or that your use of the Site will be uninterrupted. 

10.5 It is your sole responsibility to ensure you access the Site from equipment and devices which meet the technical specifications of the Site (which may vary from time to time), and you have internet access to access the Site.  

10.6 If you believe any part of the Site is not working properly, please contact us at your earliest opportunity at rise@arrisan.com.  

10.7 Unless expressly stated otherwise by us all characters, businesses and scenarios referred to in the Site are entirely fictitious and any resemblance to persons living or dead or actual businesses are coincidental. 

11. Fees and payments from users 

11.1 Website Visitors and Member Zone Members can access the Site without fee on condition they comply with these Terms. 

11.2 Paying Members are required to pay for their membership in accordance with the Paying Membership Terms and Conditions we may offer from time to time. The Paying Membership Terms and Conditions can be found at Annex A. 

13. Software

13.1 Software may be made available for you to download in order for the Site to work better. You will be granted a limited, non-exclusive licence to use any such software, subject to you agreeing to the terms and conditions that apply to such software (sometimes known as an ‘end user licence agreement’ or ‘EULA’). 

13.2 You will be made aware of any terms and conditions that apply to the software when you try to download it. If you do not accept such terms and conditions, you will not be able to download the software. 

13.3 You should read any terms and conditions carefully. They may contain provisions that set out your legal rights (for example, under the Consumer Rights Act 2015), your legal responsibilities when using the software, the software provider’s legal responsibilities and any limitations on the software provider’s legal responsibilities to you. 

13.4 Any software made available on the Site is solely for your personal, non-commercial use. 

13.5 Using the software in an unlawful way (such as reproducing or redistributing it in a way that breaches these Terms and any other terms and conditions that apply to it) is expressly prohibited and may result in civil and criminal penalties. 

12. Hyperlinks and third party sites 

The Site may contain hyperlinks or references to third party advertising and websites other than the Site. Any such hyperlinks or references are provided for your convenience only. We have no control over third party advertising or websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party advertising or website does not mean that we endorse that third party’s website, products or services. Your use of a third party site may be governed by the terms and conditions of that third-party site and is at your own risk.  

14. Our responsibility to you 

14.1 We are not liable to you for any loss or damage that was not foreseeable, any loss or damage not caused by our breach or negligence, or any business or organisational loss or damage. 

14.2 Nothing in these terms excludes or limits our liability for any death or personal injury caused by our negligence, liability for fraud or fraudulent misrepresentation, or any other liability that the law does not allow us to exclude or limit. 

15. Events beyond our control  

We are not liable to you if we fail to comply with these Terms because of circumstances beyond our reasonable control, for example (and not limited to) epidemics and pandemics. 

16. No third party rights  

No one other than us or you has any right to enforce any of these Terms. 

18. Complaints 

18.1 We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with us, please contact us as soon as possible using the contact details set out at the top of this page. 

18.2 If a dispute cannot be resolved using our complaint handling procedure or you are unhappy with the outcome, you may want to use alternative dispute resolution (ADR). ADR is a process for resolving disputes between you and us that does not involve going to court. 

18.3 The laws of England and Wales apply to these Terms. 

18.4 Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.  

17. Variation 

17.1 No changes to these Terms are valid or have any effect unless agreed by us in writing or made in accordance with this clause 17. 

17.2 We reserve the right to vary these Terms from time to time for any reason and without notice. Our updated Terms will be displayed on the Site and by continuing to use and access the Site following such changes, you agree to be bound by any variation made by us. It is your responsibility to check these Terms from time to time to verify such variations. 

Annex A

Paying Membership Terms and Conditions  

These are the Paying Membership Terms and Conditions referred to in the Website Terms of Use. All defined terms are in accordance with those defined in the Website Terms of Use. 

  1. Paying Members can choose from various membership plans which are payable on such basis as set out on the Site from time to time, or in a contract with you. In the event of a difference between these Paying Membership Terms and Conditions, the Website Terms of Use and a separate written agreement with you, the terms of the written agreement will take priority.

  2. Paying Members will be automatically charged on a monthly, quarterly, annual or other basis (and in accordance with your chosen plan and Direct Debit mandate as the case may be) unless your agreement with us is cancelled. 

  3. We will endeavour to fulfil all Paying Membership requests within 48 hours.  

  4. Our Paying Membership terms and prices are subject to change. We will provide 28 days’ notice before any price change is implemented, and you are free to cancel at any time during this notice period. Prices are as shown on the Site on the day orders are placed. We reserve the right adjust the price and cancel an order if they have been published in error and are incorrect. 

  5. Payment is due on the day the order is placed. Payments can be made by the authorised card holder. You will not become a Paying Member until we have received cleared funds. 

  6. The minimum period for a Paying Member to subscribe is one month.  

  7. Cancellations must be made via your Arrisan account or by emailing us quoting your full name and membership number at rise@arrisan.com 

  8. Following any cancellation or suspension notice, any applicable refunds will be made by us within 14 working days. 

  9. Your use of the Site as a Paying Member will constitute your agreement to these Paying Membership Terms and Conditions and the overriding Terms of Use.  

  10. We reserve the right to modify these Paying Membership Terms and Conditions or cancel any unpaid memberships at our discretion and at any time.