Cookie Policy

Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our website. This policy should be read together with our Website Privacy Policy which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

Who we are

This website is operated by Arrisan Ltd, a company incorporated in England and Wales with company registration number 14200341 whose registered offices are located at Mansion House, Manchester Road, Altrincham, Cheshire, England, WA14 4RW.

This cookie policy only relates to your use of our website, (www.arrisan.com). 

In the event that our website contains links to other websites owned and operated by third parties, these third-party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third-party websites, please consult their policies as appropriate.

Cookies

A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us recognise you and your device and store some information about your preferences or past actions.

For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of your internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.

For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

You can withdraw any consent to the use of cookies or manage any other cookie preferences by not accepting the cookie policy popup.

Our use of cookies

The table below provides more information about the cookies we use and why:


The cookies we use Name Purpose Whether cookie is essential for us to provide you with a service that you have requested and whether we will seek your consent before we place the cookie
Universal Analytics (Google) _ga, _gali, _gat, _gid

This is a web analytics service provided by Google Inc which uses cookies to show us how visitors found and explored our site, and how we can enhance their experience. It provides us with information about the behaviour of our visitors (eg how long they stayed on the site, the average number of pages viewed) and also tells us how many visitors we have had.


See Google Analytics https://policies.google.com/technologies/partner-sites?hl=en-GB for guidance on how Google uses the cookies and the data generated by them.

No, we will therefore request your consent before placing this cookie.
Squarespace – Functional and required, Analytic and performance. _acloggedin

Supports login by scheduling client if client has an account.


The cookie has a lifespan published on Squarespace’s website here.
No, we will therefore request your consent before placing this cookie.
algoliasearch-client-js

Adds auto-populated suggestions to address fields in scheduling to help the user complete forms faster.


This cookie is persistent. 

No, we will therefore request your consent before placing this cookie.
CART

Shows when a user adds a product or service to a shopping cart.


This cookie has a lifespan of two weeks.

Yes, essential (we will therefore not request your consent before placing this cookie).
Crumb Prevents cross site request forgery. This cookie lasts for the length of the session. Yes, essential (we will therefore not request your consent before placing this cookie).
PHPSEDSSID Securely authenticates a user during their checkout on our website. This cookie has a lifespan of one month. Yes, essential (we will therefore not request your consent before placing this cookie).
Remember_client Remembers a user’s login details if they have an account. This cookie has a life span of one year. No, will therefore request your consent before placing this cookie.
ss_cookieAllowed Remembers if a user agreed to placing analytic cookies on their browser if the website is restricting the placement of cookies. This cookie has a lifespan of 30 days. No, we will therefore request your consent before placing this cookie.
Ss_cid Identifies and tracks a user’s website usage. This cookie has a lifespan of two years.  No, we will therefore request your consent before placing this cookie.
Ss_cpvisit Identifies and tracks a user’s website usage. This cookie has a lifespan of two years. No, we will therefore request your consent before placing this cookie.
Ss_cvisit Identifies and tracks a user’s website usage. This cookie has a lifespan of 30 minutes. No, we will therefore request your consent before placing this cookie.
Ss_cvr Identifies and tracks a user’s website usage. This cookie has a lifespan of two years. No, we will therefore request your consent before placing this cookie.
Ss_cvt Identifies and tracks a user’s website usage. This cookie has a lifespan of 30 minutes. No, we will therefore request your consent before placing this cookie.

Third party access to the cookies

The cookies we use will only be accessed by us and those third parties named in the table above for the purposes referred to in this cookie policy. Those cookies will not be accessed by any other third party.

How to turn off all cookies and consequences of doing so

If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.

For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

How to contact us

Please contact us if you have any questions about this cookie policy or the information we hold about you.

If you wish to contact us or our Data Protection Officer, please send an email to rise@arrisan.com or write to The Data Protection Officer at Arrisan Ltd, Mansion House, Manchester Road, Altrincham, Cheshire, England, WA14 4RW.

Do you need extra help?

If you would like this notice in another format (such as audio, large print, braille) please contact us (see ‘How to contact us’ above).

Changes to this policy

This policy was published on 1 February 2025.

This policy is not intended to be contractual. We reserve the right to change this policy from time to time without notice.